Original Post at: http://kizzylicious.multiply.com/journal/item/84/
This is a complain letter from me to the HR Manager.
March 25, 2009
Mr. George Izon
Telus – 34th Floor Discovery Suite Bldg,
ADB ave. Ortigas Center , Pasig City
This has reference to the incident that happened last March 21, 2009, with regards to my salary dated March 1 - 15, 2009 which was hold by my Team Captain LEO SULIT.
Please be informed that I was absent because of my severe stomach pain and my butt was bleeding non stop due to internal Hemorage. I texted Mr. Sulit about my situation since Mr. John Haw told us that if we were not available or unfit to work, we have to text our Team Leaders. So many times I texted Mr. Sulit but I got no response, so I texted Ms. Erica De Los Reyes to inform him about my sickness. I texted again Mr. Sulit that I am very sorry and again I cannot work and I was not able to buy my new medicine because I'm broke. I even texted him not to worry because I will provide a medical certificate.
Last March 16, 2009, I went to my Internist and referred me to a Gastro Especialist since its an internal hemorrhage. The Doctor wanted me to be confined for further check up and laboratory test, ultra sound, etc. So, I decided to resign to have time for myself and ask help from my relatives. I texted my Team Captain about my decision and I'm willing to render 30 days of work. But the same I got no response from TC LEO SULIT.
I went to work March 18, 2009 because March 16 and 17 was my rest days. I gave my medical certificate to Mr. Leo Sulit but told me I no longer have any schedule because the New Policy is NO CALL NO SHOW. But as I said, I texted him so many times and even texted one of my co workers but he did not respond. He said that since I did not call him, Mr. Mylon would like to talked to me. I talked with Mr. Mylon and convinced me not to resign because on my 3rd month, I will be receiving my Health card and it will be really a great help for me. Mr. Mylon is a kind and a gentle man that he really is after the welfare of employees specially those in times of need. I told him "nakakahiya naman sa Team Leader and teammates ko that I will be absent again and I might be the downfall of the team." Mr. Mylon told me that it's ok as long as I will inform my Team Captain that I will be absent for my sick. Mr. Mylon told me that Tc Leo Sulit will still accept me wholeheartedly. From his words I was convinced not to resign because he is a man of Honor and he understands my situation. I really need a job because I'm sick and I need to buy my medicines.
Last March 20, 2009, I was surprised when I learned that my account is only P500.00, I was supposed to buy my new medicines to stop my Bleeding and pain I'm feeling. Most especially the Anti biotics but when I called COMPENBEN, she told me that Mr. Sulit tag me O and hold my salary. I told Mr. Mylon about my salary (thru text message) and he told me that he will talk to Mr. Sulit. I worked that night but since I was not able to buy my medicines or my anti biotic, I felt so ill again, severe pain in my stomach and Mr. Mylon saw me and told me to talk with Mr. Sulit but I tried to look for him but I could not find him. So, I went to the clinic and I was told to rest for 2 hrs. and that was already 4am. I woke up at about 7:30 am. I went to 34th floor so that I can explain to Mr. Sulit, But the pain was coming back again, only to find out that Mr. Sulit was not in his office again. I cannot wait any longer, so I went home but I asked my wavemate to give the medical slip from the clinic to Mr. Sulit. Mr. Sulit texted me that since I did not return to him in the office he tagged me for Work Abandonment. Late that night, I still feel really ill that's why I texted Mr. Mylon that I can't come to work because of the severe pain on my stomach. He texted me "I thought you already resigned? If that's the case, schedule your exit interview and clearance with HR or talk to your tc."
In view hereof, I am submitting this complain letter to you sir, because my salary was hold by Mr. Sulit, when I needed it most. I was not able to buy my medicines because of his unhumanitarian behavior. I am sick and when I was interviewed by Mr.Mylon, he knew about my situation. I already asked help from my mother in Laguna and told her what happened. She was telling me that we will file a complain in DOLE and Mr. Sulit will be responsible for anything that will happen to me.
Thank you very much for your time in reading this letter. I'm willing to resign before going to Laguna, I will file my clearances. I have nothing against the office or company whatever, but there are people around you that do not have a heart on people like me and maybe this should be known so that the rights of your employees will be protected.
Very truly yours,
Strawberry Kiss M. Morales
--- MARCH 18, 2009, I went to work after I was absent for a long, long time, 4 days to be exact from March 12-15. I swear to God, I did inform my tc through text that I wont be able to come to work because 1st of all, March 12, my applicant Ramil Losañez (I do recruit candidates) threatened me because he failed the recruitment process. I was also sick that time but the feeling was more of afraid from the stalker rather than from my sickness. I did text my TC that I'm sick thus I'll be absent since I was not yet sure who the prank caller was. No response from him. March 13, I texted my applicants to follow-up their application, only Ramil Losañez replied and he was threatening me already. That's when I knew the prank caller was Ramil Losañez. I forward his text messages to my teammate Erica Delos Reyes and also to my mom. I asked Aries from Recruitment team, a friend of my friend NOEL VITUG from the recruitment team in SITEL, what I need to do with Ramil since it's really disturbing. I hadn't meet this guy, yet he knew what I look like. I got no response from him because he was so busy with his work. I texted Chad and Venice, my Wavemates from Telus. Chad told me to just ignore him and Venice told me to report it to the police to blatter this guy. My mom replied and told me he called the guy and asked the guy to stop threatening me and cried to him and the guy said he will stop texting me. Since I was sick and also afraid that time, I decided not to report him anymore since the police station in Ortigas is I don't where. I told Erica to tell our TC that someone was threatening me and also I'm still sick. (How can I recover if that's what I'm experiencing?) I also text my tc, still no response. March 14, 2009, Ramil was still threatening me through text and I told him to stop texting me or else I will report him to the police and also report him to his current employer (I still have his resume online). Then he started to tell me, don't you pity me, I failed in Telus, then I'll be in jail and now, I'll lost my job. I'll have no future, etc,etc. I didn't reply and he just keep on texting his sorry and let's just be friends. I totally ignored him. Case closed then. I run out of medicine already. And the FLAGENTYL which is a pain reliever for me and HEMOSTAN to stop my butt's bleeding were not working anymore because since March, the pain was on and off and the bleeding was totally unpredictable. (It's mentruation through my ass, but it's a bloody red in color, a fresh blood) I was also broke that time... Imagine, (5,000) rent of my house,(I paid in February 20 - 2 months deposit and one month advance), electricity (500), water (200) , food (1,000 for 2 weeks), transportation (2,500 for 2 weeks), insulin-lantus (2500 for 1 month), insulin-humulin r (1500-2000 for 2-3months), other medicines and food supplements (approx 2000 a month), how can I not be a broke with a basic salary of 13,650 and 2,500 allowance with deduction of tax, sss, pag-ibig, and philhealth? Let's say, I referred 1 person once in 2months, plus 3,000. Still not enough right? My only money that time was Php1000.00. I texted my TC again. "TC Leo, I'm really sorry I can't come to work. I'm really broke right now. But don't worry, I'll prvide med cert when I come to work." Still no response. March 15, 2009, I texted my TC again, same text, telling him I really can't come to work because it really is sooo painful. Told him again I'll provide med cert. No response again. March 16, 2009, my rest day, went to Alabang to see my doctor. Paid Php300.00, transportation, Php350.00 from Fairview to Alabang. Prescribed stronger drug, gave me med cert and reffered me to a gastro specialist in Asian Hospital (which will cost me Php800-Php1000). Doctor said, if the antibiotics won't work, we really need to look inside you. And we might burn something inside your colon if we found out what the problem is. It will cost 9,400 in PGH without Anestitia and 12,600 with anesthesia. Hmmm... sounds... money right? March 17, 2009, another rest day, stayed at home, endure the pain, frustration filled my head but got nothing to do bout it. March 18, 2009, still not feeling well, tried Dolphenal as pain reliever (the cheapest pain reliever I think) even if it's not allowed to me but still took it to stop the pain even for 4 hours. Every 4 hours, I took that med to temporarily. I went to work, gave the med cert to my TC but he told me I don't have any scheds anymore because I was NCNS, due to their new policy and he will give me memo for that and Sir Mylon will talk to me. (i just want to clarify things, the SOP here that I know, and was told by him during our first huddle, is to text him if we can't come to work. Since that is the SOP I know, that's what I did. And how can I violate the NCNS new policy when it's a new policy and I don't know it yet since I was absent.) Talked to Mr. Mylon, asked me what is my decision. I told him I need to resign and it will take effective on April 6 because I'm still waiting for the 3 referral incentives because I need that money for my hospitalization. He told me why not just wait for my heath card that will be given on my 3rd month, and sick leaves on my 6th month. He didn't want me to resign because of my stat. I got 5 100 for all the 5 surveys since I started taking calls. And he even told me that it will be really helpful if I want to be promoted soon. I told him I can't promise that I won't be absent again since I'm only depending on my pain relivers, antibiotics and the one which stops my bleeding. He said that's not a problem as long as I inform my TC. We talked a lot until I decided not to resign anymore. So, case closed. I thought. March 19, 2009, the pain was killing me but told myself I'll still go to work. Until the last minute, the pain really really attacked me big time and I texted my TC I can't come to work again because I don't have medicine yet, I'm broke and It's really really painful. Still got no response.
The next day, March 20, 2009, it's payday. I was so happy because at last, I'll be able to buy my medicines... Even if I was still in pain, I got up my bed at 10AM just to buy the medicines I need. To my surprise, I have no salary. I called my friends from Telus and asked them if they received their salary coz it might just be late. All of them received their salary and Chad advised me to call COMPENBEN so I did. Another surprise again, my TC LEO SULIT tagged me 0 which means my salary was put on hold. I asked Dianne, when did my TC tagged me 0, she said March 16, and she told me that they didn't get any email from TC Leo to untagged it. She asked me if I know why he tagged me 0. I told her I was absent for 4 days but gave med cert to my TC on March 18. She then told me, my tc should have emailed them that day since March 19 in the evening is the posting for payroll. I was so mad, I was so sad. I texted Mr. Mylon and told me he will talk to my TC. I went to work that night even if I feel like hell, physically and emotionally. Mr. Mylon told me to talk to my TC which was nowhere to found that time. I went to HR to complain about what happened but told me to talk to my TC first. I went to clinic since I can't bear the pain anymore and the nurse told me if I want to just go to the hospital because she can see all the pain on my face and eyes. I said no because I don't have money. That's why she gave me medical slip for me to take rest for 2 hours, that was 4am that time. My tc again was nowhere to find and I was dying in pain, I asked a friend to gave the med slip to my TC and went to snooze box. I woke up at 7:30am, March 21, 2009 (my shift is until 7am) and of course, the pain started to attack me. I went to the floor to see my TC but again, nowhere to find. So, I just went home to sleep to avoid the pain. I woke up with a text message in my phone and it was my TC. The message says since I didn't go back to work he'll tag me as Work Abandonment and I have to provide a FIT TO WORK med cert. Oh my God, like what? I wanted to resign because of I was sick as hell and they refused to accept my resignation and now asking for a FIT TO WORK med cert? That night, I texted Mr. Mylon, since I was so pissed off, that I'll be absent again because I don't have money, don't have medicine, I don't have anything, only the pain and sufferings from this sickness. He replied, "I thought you resigned? If that's the case, schedule your exit interview and clearances with HR or talk to your TC." I replied, "I just want to inform you because I might be tag as NCNS again." He then replied, "Of course you will be tagged as NCNS if you don't follow your tc." Say what now? I have to follow my TC? What do I have to follow? I just replied, "Thanks."
I borrowed money everywhere, even from my landlord. Oh my God, all the humility in the world... March 23, 2009, went to my doctor to ask for a med cert again since my TC didn't give me back the med cert I gave him. Paid another Php300.00 again and went to Telus to give them my resignation letter and medical certificate and also complain. Hr told me to talk to their manager about it. Mr. Izon told me my TC should be the one clearing up my clearances and not me, and I should email him a complain letter. Didn't give them my resignation letter, nothing happened that day. March 25, 2009. Emailed the letter. The next day, got response telling me to utilize them first before going to DOLE. Texted him to follow up my complain, called me and told me he already talked to Mr. Mylon and emailed the HR to release my salary the next week. March 30, called COMPENBEN again to check the status of my salary. The HR told me no single email they receive about releasing my salary. Great right? April 1, 2009, went to DOLE to complain, hearing date is April 20. On my way home, texted my TC, "TC Leo, when are you going to release my salary?" Reply, "Since you opted to resign, it will only be released after you cleared you clearance." What the! I thought Mr. Izon is working on it? Come on! I replied, "Is that also the reason why you hold my salary? I already talked to Mr. Mylon that I won't resign anymore..." Got no response, again... Texted Mr. Izon that I already filed a complain in DOLE and thanked him for all the help.
Everyday was a living hell. I didn't want to eat so I won't poo. Can't sit and walk well, my stomach aches sooo bad, and my butt bleeds like hell. God knows how much blood I lose each day. I was kicked from my apartment, went to my parents but they cant help me with my meds as well. Each and everyday passed, I'm getting used to with the pain. God knows how much pain I feel. No mess, just prayer. Sometimes it will go, sometimes it won't. The worst thing is, I don't bleed anymore. But what if the bleed starts inside? What will happen to me? I still can't walk well, writing this blog on my stomach, and afraid to poo. You can't hear any complain from me, but you'll see everything in my face, in my eyes. Like my mom did. She found out that pain I'm feeling.
April 20, hearing day. But it was moved to May 4 (my nephew's bday) because the messenger was on leave due to he wife's giving birth, what the heck?! No one informed me! I went there and took a cab from cubao so I won't be late from 9:30am to 12pm but then it was moved? The girl from DOLE told me she called the landline, duh! That was my boyfriend's phone and that time, we were like fighting! The fact that my bf told her to just text me to inform me about the delay. And why let me wait for more than 2 hours? Shit! The girl told me, she called the landline but it was my cousin Jordan answered and I was not there and she didn't bother to text because last time, she texted a complainant but found out, she was not using it. Good excuse right? Come on! Jordan told her to just text me to inform me! Jordan is a busy person! He can't remember everything! Here's another mystery. All the complainants I was with last April 1, all of them are already done. But why the messenger was able to give the subpoena to all 5 other respondents in Ortigas but didn't bother to bring it to my respondent? Something fishy right?
Until now, I'm waiting for May 4. If I die that day, good for you Leo Sulit. But if I'm still alive that day, you'll repay for every single day of hell of my life. You'll never get away with this. I will spent all the remaining days of my life fighting for my right, for my life... You ruined my life... You ruined my life!
SANA SA LAHAT NG MGA READERS NG BLOG NA ITO, IPASS NYO ITO SA MGA FRIENDS NYO OR KAKILALA NYO, KAHIT KANETWORK NYO LANG
I'LL ALWAYS FIGHT FOR MY RIGHT EVEN IT WILL COST MY LIFE.